Do you want to reward your loyal customers? convince them to buy an additional product? If yes, these codes are for you. Here is all the info on its features and how it works.
What is a promo code?
A promo code is a special code which enables you to give all of your customers, or specific customer(s), a promotion on one of your products for a given period of time - up to one month.
Where can I create a promo code?
You can create your promo codes directly in your partner account, in the "Promote" tab - under "Promotions" tab.
Create a code
Simply click on "Create your promo code" in the "Promotions" tab, then fill out the form to set up your code before creating it:
- Code name
- The description of its creation
- Promotion amount (Up to 30%)
- The applicable product(s)
- For all customers, or a specific customer, depending on your choice
- Total number of uses (limited to 20 uses / code)
- Number of code uses per customer (limited to 2 uses / customer)
- Start and end date (limited to 1 month)
All these points will be summarised in the message sent directly to your customer, as well as in the promotional code tracking history table.
Important: when a code is created, it can't be modified later.
The conditions associated with the creation of promo codes
- A set of 20 codes will be made available to each partner over a 30-day rolling period.
- Your codes will be resupplied as you go along, according to the number already created
- Customers will be able to use these codes for up to one month following their creation.
- They will be commissioned: 40% / 60% distribution.
- You will be able to create several codes for the same product.
The csv export
Located at the top right of your promo code history table (the Promotions tab in your partner account), this export will allow you to retrieve, in the form of a file, all the promo codes you have created, as well as their associated parameters.
FAQ
Who can create promotion codes?
These codes are accessible to all online businesses, to enable you to enhance your online catalogue and reinforce customer loyalty, regardless of your business size, product, or seniority.
How long is a code valid for?
Codes may be valid for up to 1 month.
Can I create a code for a customer who has not yet purchased my module?
Yes, you can create a promo code to encourage new customers to buy your product, as part of your pre-sales exchanges.:
Will my customer be able to use the same code several times?
Your customers will be able to use their code up to 2 times. You can limit their use even further if you wish.
Can I apply a code to my entire catalogue?
This feature has not yet been developed. You can directly assign a code to a product in your catalogue.
How can customer use their code?
Once your customer has received their promo code, they will be able to select the associated product in your catalogue and add this code when completing their order in their shopping cart. Each customer will be able to use their assigned code up to 2 times. Once they have entered their code, the promotion amount will be applied to the price of the product concerned, and the shopping cart amount will be updated automatically.
Who should I contact if i have a problem with a promo code?
You can contact us via the Addons contact form.
How to track the activity of your codes?
Your "Promo Codes" tab includes a table which enables you to track your promo codes, and see how they have been activated and used by your customers. You will find all the information concerning your created promo codes and their settings. You will also be able to activate and deactivate them as you wish, until their expiry date.