First of all, you should know that the Partner account is associated with your PrestaShop Marketplace account (the one you use to purchase modules and themes on Marketplace). Therefore, when you ask to change your log-in email - you also change the one that allows you to log in to the PrestaShop Marketplace.
Change my email
You can change the email address linked to your Partner account directly from your PrestaShop Account page.
- Access your Account page here: https://accounts.distribution.prestashop.net/
Once on your Account page, go to the "Personal info" tab, then click on "Edit email address".
Then enter your new email address.
And your current password.
You will receive a notification on your former email to ensure that you are the person who requested the change.
Then you will receive a confirmation request on your new email.
⚠️ Always check the sender's email address before clicking on a link or giving out your login details. Messages from PrestaShop about your account should always be sent from the "info@emailing.prestashop.com" address. If you have any doubts, don't hesitate to contact us via the form on this help center. |
The confirmation link is only active for one hour, but you can request to receive it again via your account.
Once your new email address has been confirmed, you can log in with it. Your password will remain unchanged.
Any change of email address on your Account page will modify your access to linked accounts. These accounts are linked to and form an integral part of your PrestaShop account, which gives you access to (almost) the entire PrestaShop ecosystem.
💡 Previously, it was not possible to change your email address without contacting PrestaShop support. This new feature will make your life easier! Please do not hesitate to contact us if you have any questions. |
Don't hesitate to head on to the next step of Creating and setting up my partner account.