The monitoring of certifications allows you to ensure that your team remains up to date and compliant with the requirements of the PrestaShop Expert program. This dashboard centralizes the status of your developers' certifications and alerts you in case of actions to be taken.
1. Access to the monitoring dashboard.
- Log in to the Expert Portal with an agency administrator account.
- Open the Certification tab > Certification dashboard.
- Consult the Certification tracking list table listing all purchased certifications.
💡 Note: If you do not see the Certification dashboard tab, please contact support.
2. Information visible in the tracking table.
The table presents, for each certification:
- Name of the developer.
- Name of the certification.
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Certification status:
- Not assigned: certification not assigned to a developer
- Invitation sent: the examination invitation has been sent, awaiting completion
- Certified: the examination has been passed and the certification is active
- Failed: the exam was not validated (retake required)
- Expired: certification is no longer valid (renewal required)
- Expiration date: 24 months after passing the exam
3. Automatic notifications
Your agency automatically receives alerts in the following cases:
- Upcoming expiration of a certification: reminders sent 3 months and 1 month before the expiration date.
- Developer failure (Failed): notification indicating that a new pass must be purchased.
Best practices.
- Consult the table each week to anticipate deadlines.
- In the event of a failure, consider retaking the relevant developer exam (or another) to avoid an impact on your agency badge.
- Maintain a balance of skills (Core Skills, Specialized, Enterprise) according to the projects you are undertaking.
Ensure the continuity and credibility of your agency by regularly monitoring the status of certifications. Please visit the Expert Portal > Certification > Certification dashboard to check the statuses, manage retakes, and keep your badge up to date.
FAQ.
I do not see the Certification dashboard tab. What should I do?
Please contact support.
How to extend a certification that is about to expire?
Schedule a retake of the exam before the expiration date (reminders at D-90 and D-30). The new success extends the validity for 24 months.
A developer hasfailed. May I re-register him immediately?
Yes. It is necessary to purchase a new ticket, and he will receive a new invitation.
Is the withdrawal of the agency badge permanent?
No. The badge can be reactivated as soon as the certification conditions for the team are met again.
How can we contact you?
If you have any questions or need further assistance, do not hesitate to contact us using the contact form in this Help Center > Contact Experts.
Our teams are available Monday to Friday from 9 h to 20 h.