It is important to report plagiarism as soon as possible to protect your intellectual property rights and maintain the quality and authenticity of the products offered on the PrestaShop Marketplace.
Actions to take
- First of all, it's advisable to contact the infringing seller directly, asking them to modify or withdraw the disputed product, and explaining the legal consequences of plagiarism.
- If the seller refuses to cooperate, it is then necessary to call on the Marketplace's legal team to take appropriate action. you should complete this form: https://content.prestashop.com/en/report-abuse. Our legal team will deal with your request.
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⚠️ It's important to provide solid proof of plagiarism, such as screenshots, code comparisons, etc. |
FAQ:
What should I do if I discover that a product similar to mine is being sold outside the Marketplace?
Unfortunately, we can only take action if the plagiarized product is sold on the Prestashop Marketplace. We encourage you to contact the platform or site where the product is sold directly to report the infringement and take the necessary action.
How long does it take for my plagiarism complaint to be processed?
The time it takes to process a plagiarism complaint may vary depending on the complexity of the case and the volume of requests received. We recommend that you provide complete and accurate information to speed up the processing of your complaint.
What are the consequences for a seller who is found guilty of plagiarism?
The consequences for a seller found guilty of plagiarism can range from a warning, to the removal of the plagiarized product from the PrestaShop Marketplace, to the termination of their activity as a Marketplace partner.
How can I avoid plagiarism of my products on the PrestaShop Marketplace?
To avoid plagiarism of your products, we recommend that you protect your intellectual property rights. You can also regularly monitor similar products on the Marketplace and report any cases of plagiarism as soon as you become aware of them.