In this article, we will explain how to declare a PrestaShop merchant using the new process that allows you to associate the merchant's URL with your expert profile from the Expert portal > Merchant Declaration menu:
For more information, please consult our FAQ available on your expert account.
We wish to remind you of the process for verifying and validating URLs after their declaration on the PrestaShop Experts platform.
How does the verification work?
Once your URLs are associated with your account, our verification and validation bot automatically checks their compliance every 6 hours. This process ensures that the information provided is accurate and complies with PrestaShop's validation criteria.
What should be done if the status remains pending?
If, after 6 hours following the declaration of your URLs, the status remains "Pending" and does not change, we invite you to contact us so that we can analyze the situation and provide you with assistance.
How can we be contacted?
If you have any questions or require further assistance, please do not hesitate to contact us using the contact form in this Help Center > Contact Experts.
Our teams are available from Monday to Friday from 9 h to 20 h.