Your Expert Badge reflects your level of commitment and performance within the PrestaShop ecosystem.
It directly depends on your score, which is automatically calculated based on objective criteria: merchant activity, adoption of PrestaShop solutions, certifications, and engagement in the program.
Here is how to concretely improve your badge.
Understanding the link between Score and Badge
Your badge evolves based on:
- Your overall score
- Your status in the Experts program
- Respecting the certification conditions (at least 1 active certified developer to be "Certified Agency")
⚠️ Only your status is publicly visible in the directory.
The details of your score remain confidential.
1. Certify your developers.
With the new model:
- The certification is individual and nominative.
- It is valid for 24 months.
- The agency must have at least one active certified Core developer.
Why is it strategic?
- Mandatory condition to obtain or retain the Certified Member badge.
- 250 points per active certification purchased (excluding attempts included in the subscription).
- Better technical credibility in the directory.
The more certified developers you have, the more your expertise is valued.
Develop your merchant portfolio.
Your actual activity has a direct impact on your score.
- Associating merchant URLs: 1 URL = 20 points.
- Increase the GMV of stores: 1 point for each 2 €000 of GMV (CloudSync enabled)
An active and high-performing portfolio strengthens your positioning.
Activate PrestaShop solutions with your merchants.
The adoption of PrestaShop products significantly contributes to your score.
- Marketplace (including Business Care): €3 spent = 1 point
- PrestaShop Checkout: €250 of GMV = 1 point
- PrestaShop Hosting: €3 = 1 point
- PS Social: €1 = 1 point
- eShip / POS: €2 = 1 point
- BuiltFor: €3 = 1 point
- Stripe GMV (new activations) : €300 = 1 point
The more your merchants use the PrestaShop ecosystem, the more your score progresses.
4. Participate in PrestaShop events.
Your involvement in the ecosystem also matters.
- Event & Sponsorship (PrestaShop events only): €1 invested = 1 point.
Participating in or sponsoring official events directly contributes to your score.
5. Maintain your commitment over time
- Active annual subscription: 1 000 points
- Seniority: 1 point per day since onboarding with an active annual subscription
constance is rewarded.
Best practices for rapid progress
- Certify at least one developer as soon as possible
- Activate Checkout for your new merchants
- Associate all your merchant URLs in the portal
- Ensure that CloudSync is enabled for the GMV to be taken into account.
- Encourage your teams to pursue additional certifications.
FAQ.
Is my score publicly visible?
No, only your status is displayed.
What happens if my certification expires?
Without an active certified Core developer, you will lose the Certified Member badge and the associated visibility.
Is the score updated automatically?
Yes, it evolves according to your performance and recorded data.
Does the exam attempt included in the subscription give points?
No, only the active certifications purchased additionally generate 250 points.
How can we contact you?
If you have any questions or need further assistance, do not hesitate to contact us through the contact form in this Help Center Contact Experts.
Our teams are available from Monday to Friday from 9 h to 20 h.