Creating an attractive profile in the Experts Directory is essential to stand out and attract potential clients within the PrestaShop ecosystem. Follow this step-by-step guide to set up and optimize your agency's profile for maximum impact.
Step 1 - Log in to your Expert Portal.
Go to the Expert Portal and log in with your agency's credentials.
Step 2 - Access your agency profile
In the navigation menu on the left, click on Agency Profile (icon 🏢).
Step 3 - Complete the 4 key sections
At the top of the page, a progress bar indicates your advancement. Your profile must include 4 key sections filled out to appear in the Expert Directory:
- Logo
- Location
- Agency Identity
- Services
The Clients and Videos sections are optional but recommended to help you stand out.
💡 To modify a section, click on the Edit button at the top right of the card. Only one section can be edited at a time.
Step 4 - Add your logo
Click on Edit in the Logo section, then drop your file or click to browse.
- Accepted formats: PNG, JPG, GIF
- Maximum size: 2 MB
Click on Save changes to validate.
Step 5 - Provide your location
Click on Edit in the Location section.
- Please provide your address, city, postal code, and country (head office).
- Select the countries of intervention to indicate your geographical coverage.
Click on Save changes to validate.
Step 6 - Complete your agency's identity
Click on Edit in the Agency Identity section.
Provide:
- Agency name (80 characters max, without emojis)
- Website (optional, must start with
https://) - Short description (25 words max) — the first thing read on your profile, take care of it!
- Long description (120 words max) — present your skills, your experience, and your unique value proposition.
Descriptions are editable in multiple languages (FR, EN, ES, IT, PL) via the language tabs.
Click on Save changes to validate.
Step 7 - Add your services
Click on Edit in the Services section.
- Select up to 8 services from the proposed categories.
- Drag and drop up to 3 priority services into the highlighted locations — these will be the ones that appear on your listing card in the Directory.
Click on Save changes to validate.
Step 8 - Add your clients (optional)
Click on Add a client in the Clients section to enhance your credibility.
For each client, provide:
- Client name (mandatory)
- Description (maximum 500 characters, multilingual)
- Website (mandatory, must start with)
https://) - Logo (PNG/JPG/GIF, maximum 2 MB)
You can rearrange the order of your clients by drag and drop.
Step 9 - Add videos (optional)
Click on Add a video in the Videos section to make your profile more lively.
For each video, provide:
- Title (required)
- YouTube or Vimeo URL (required — public links only)
- Description (max 250 characters, multilingual, optional)
Step 10 - Your profile is online!
Once the 4 key sections are completed, your profile will automatically appear in the Expert Directory. A link to View public profile appears at the top of the page.
⚠️ Do not forget to click on Save changes after each section modification.
Final advice
- Regularly update your profile in accordance with the evolution of your services and clients.
- Use clear and benefit-oriented language.
- Review your profile every quarter to update the content and visuals.
Need assistance?
If you have any questions or require assistance, please do not hesitate to contact us via the Help Center Contact Experts form.
Our team is available from Monday to Friday, from 9 AM to 8 PM.