Creating a compelling Experts Hub profile is essential to stand out and attract potential clients within the PrestaShop ecosystem. Follow this video and the following step-by-step guide to set up and optimize your agency profile for maximum impact.
Step 1 – Log in to Your Expert Portal
- Go to the Expert Portal and log in with your agency credentials.
Step 2 – Access Your Company Profile
- Click the profile icon in the top-right corner.
- Select “Company Profile” from the dropdown menu.
Step 3 – Scroll to “Update Experts Hub Profile”
You’ll find this section within your company profile area. This is where you'll build and manage your public listing.
Step 4 – Add Your Logo and Short Description
The short description appears prominently on your listing and should quickly capture attention and communicate your value. Include:
-
Core Expertise
E.g., “PrestaShop store creation,” “custom module development,” or “UX/UI design for e-commerce.”
-
PrestaShop Experience
E.g., “10+ years of experience,” or “Over 200 PrestaShop stores delivered.”
-
Unique Selling Proposition (USP)
E.g., “Experts in SEO-optimized e-commerce,” or “Fast project turnaround.”
-
Target Market or Industry Focus
E.g., “We specialize in fashion, beauty, and lifestyle e-commerce.”
-
Service Scope
E.g., “From store setup to third-party integration and performance audits.”
-
Notable Clients or Projects (optional but impactful)
E.g., “Trusted by XYZ and ABC.”
💡 This description is often the first thing users read—make it count!
Step 5 – Complete the Services Section
This is your chance to show exactly what you offer and why clients should choose you.
- Add a link to the relevant service page on your website.
- Write a clear title and a brief, descriptive paragraph for each service.
Be sure to include:
-
Technologies & Tools Used
E.g., “Symfony, Vue.js, ERP/CRM integrations.”
-
PrestaShop-Specific Expertise
E.g., “Migration from PrestaShop 1.6 to 8.x.”
-
Full Project Lifecycle Support
E.g., “From strategy and design to QA and maintenance.”
-
Custom & Scalable Solutions
E.g., “Solutions for startups and multistore enterprises alike.”
-
E-commerce Business Knowledge
E.g., “We offer CRO, PIM integration, analytics setup.”
-
Post-launch Support
E.g., “SLA-based maintenance and continuous improvements.”
-
Client-Focused Language
E.g., “We help merchants improve cart conversion.”
✅ Use the order selector to group your services into clear, readable categories.
Step 6 – Add Your Clients
Build credibility and demonstrate your industry reach by showcasing past and current clients.
Include:
-
Client Names & Logos
-
Notable Brands
-
Diverse Client Types (startups to enterprises)
-
Industries Served (fashion, electronics, food, etc.)
-
Project Descriptions
E.g., “Full redesign for Brand X’s fashion store.”
-
Geographical Reach
E.g., “Clients in France, Italy, and North America.”
-
Highlights / Case Studies
E.g., “+30% mobile conversion after UX overhaul.”
-
Client Testimonials (optional)
E.g., “Y Agency was essential to our launch success!”
-
Ongoing Work or Long-Term Clients
E.g., “Partnered with Brand Y for 5 years.”
-
Results-Oriented Language
E.g., “Scaled Brand Z to 100K orders/month.”
Step 7 – Add a Company Video (Optional)
Make your profile more engaging with a YouTube video showcasing your agency and services.
🔗 Note: Only publicly visible YouTube links are supported.
Step 8 – Save Your Profile!
Once you’ve filled in all fields:
- Scroll to the bottom of the form.
- Click the “UPDATE” button to ensure your changes are saved.
⚠️ Don’t forget this final step—changes won’t be visible until you click “Update”!
Final Tips
- Keep your profile updated as your services and client base evolve.
- Use clear, benefit-driven language.
- Revisit your listing quarterly to refresh content and visuals.
Need help?
If you have any questions or need further assistance, feel free to contact us through the Help Center > Contact Experts form.
Our team is available Monday to Friday, from 9 a.m. to 8 p.m.