This FAQ compiles all the frequently asked questions regarding the new PrestaShop Expert certification.
TABLE OF CONTENTS:
- 1. Eligibility and Registration
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2. Purchase and assignment
- How much does the exam cost?
- What is the deadline to certify my developer after purchase?
- Can the included passage be used for any developer from the agency?
- How long does it take to validate a new developer added to the Expert Portal?
- How can one change the assigned developer (before the exam starts)?
- 3. Procedure of the examination
- 4. Results and retake
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5. Validity, badges, and agency visibility
- What is the duration of validity?
- Is the agency badge awarded immediately after a developer's success?
- What happens if a developer leaves the agency? And what if he joins another agency?
- Is there a limit to the number of certified developers per agency?
- What happens if the agency does not renew its annual subscription?
- 6. Special cases and transition
- 7. Valuation and monitoring
- How to contact us?
1. Eligibility and Registration
Who can take the certification?
Any developer designated by an agency that is a member of the Expert program and has an active annual subscription.
The certification is nominative and linked to the developer.
🔗 See article: How to purchase a certification?
Can a freelance independent contractor take the certification?
A freelancer, if they are a member of the expert program, can take the certification for their own account. Otherwise, it must be attached to an agency that is a member of the program.
In which languages is the exam available?
In 5 languages: French, English, Spanish, Italian, Polish.
🔗 See article: Examination procedure for certification.
What technical level is expected?
An advanced level in PrestaShop development: mastery of PHP, Symfony, module development, hooks, CQRS, Admin API (V9), Composer, CLI & Doctrine.
🔗 See article: Examination procedure for certification.
2. Purchase and assignment.
How much does the exam cost?
- Included: 1 Core Skills attempt per year in the subscription (€1,200/year Monthly plan or €1,000 Annual plan).
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Additional individual purchase: Core Skills = €250/developer/attempt.
🔗 See articles: How to purchase a certification? & Use your included exam passage..
What is the deadline to certify my developer after purchase?
Each purchased voucher must be used within 12 months of purchase.
🔗 See article: How to assign a certification to a developer?
Can the included passage be used by any developer from the agency?
Yes, the agency freely chooses which developer will benefit from the included passage.
🔗 See article: Use your included exam passage.
How long does it take to validate a new developer added to the Expert Portal?
The addition of a new member in Manage your team may take 24 to 48 hours before they are eligible for an assignment.
How to change the assigned developer (before the start of the examination)?
The assignment can be modified as long as the developer has not started the examination.
The change is made by contacting support.
🔗 See article: How to assign a certification to a developer?
3. Examination procedure
Is the examination online?
Yes, it is 100% online.
🔗 See article: Examination procedure for certification.
Can the examination be paused once it has started?
No, the examination lasts a maximum of 90 minutes and must be completed in one sitting.
🔗 See article: Examination procedure for certification.
How many attempts are included?
Each passage (included or purchased) = 1 unique attempt.
In case of failure, a paid retake is necessary.
🔗 See article: What happens in case of success or failure?
4. Results and retake
When are the results communicated?
The results appear immediately at the end of the examination.
🔗 See article: What happens in case of success or failure?
Within what timeframe is the badge available after success?
Immediately. The developer receives a confirmation email and finds their badge in their personal vault (PDF + digital badge).
🔗 See article: Management of badges and visibility in the Expert directory.
If my developer fails the exam with the included passage, may I retake it for free?
No. Each attempt is unique. The included passage is consumed even in the event of failure. The retake is chargeable (€250 / Core Skills).
🔗 See article: What happens in case of success or failure?
5. Validity, badges, and agency visibility
What is the validity period of the certification?
Each certification is valid for 24 months from the date of success.
After expiration: the developer badge is expired, the PrestaShop Certified Agency badge is revoked if no other certified developer is active.
🔗 See article: Expiration and renewal of certification.
Is the agency badge awarded immediately after a developer's success?
Yes. As soon as a first Core Skills developer is certified, the agency badge is automatically activated and visibility is unlocked in the Experts directory.
🔗 See article: Management of badges and visibility in the Expert directory.
What happens if a developer leaves the agency?
The certification is nominative and follows the developer.
- The original agency loses its PrestaShop Certified Agency badge if no other active certified developer remains.
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If the developer joins another agency with an active subscription, this new agency may benefit from the PrestaShop Certified Agency badge.
🔗 See article: Management of badges and visibility in the Expert directory.
Is there a limit to the number of certified developers per agency?
No. On the contrary, the more certified developers you have, the more credibility and points you gain.
🔗 See article: Impact of individual certifications on scoring.
What happens if the agency does not renew its annual subscription?
Access to the certification catalog is blocked.
The passages can no longer be purchased or used.
The agency automatically loses its visibility in the Expert directory.
🔗 See article: Management of badges and visibility in the Expert directory.
6. Special cases and transition
What happens if I have an old Certification & Visibility package active at the time of the launch of the new certification?
You automatically benefit from an included Core Skills transition.
In order to maintain your visibility benefits, at least 1 developer must be certified before 12/31/2025.
🔗 See article: Use your included exam passage.
What happens to my old certifications (before 2025)?
They remain visible in the directory until 12/31/2025. They will no longer be valid starting from 2026 in favor of the new certifications that will gradually arrive.
🔗 See article: Understanding the new PrestaShop certification.
7. Valuation and monitoring
Where can I see my developers' certifications?
In the Expert Portal, tab Certification > Certification dashboard.
🔗 See article: Track the certifications of my developers.
Can the developer access their personal badge?
Yes, through their personal vault, available after successful completion.
🔗 See article: Management of badges and visibility in the Expert directory.
May I share my certification on LinkedIn?
Yes, each badge is digital and can be shared directly from the vault.
🔗 See article: Management of badges and visibility in the Expert directory.
How will my individual certifications count towards the scoring?
Starting from January 2026, each certification will provide additional points for agency scoring.
More certified developers = more points, thus better visibility in the Experts directory.
🔗 See article: Impact of individual certifications on scoring.
How to contact us?
If you have any questions or need further assistance, please do not hesitate to write to us using the contact form in this Help Center > Contact Experts.
Our teams are available Monday to Friday from 9 h to 20 h.